Nevada County is a close-knit community where word of mouth means a lot. Many of our clients were referred to us, and feel confident choosing us since someone they trust has vouched for us.
But what if you’re in need of a new roof and don’t know anyone who can give you a referral?
No matter how great a roofing company’s ads or website may be, it’s no guarantee you’ll be happy with their work. Since Gold Country Roofing has been serving Nevada County since 1980, we know we must be doing something right… but don’t take our word for it. Take a look at what some of our happy clients have had to say about us!
“A truly wonderful experience from the initial consultation appointment with Stan all the way through to job completion! After getting three other roofing estimates, I knew I had found the right person for the job and was excited for his crew to begin. Some key things I was concerned about when receiving different roofing bids were warranty and workman’s compensation insurance of the crew who would be doing the job. Both of these concerns were quickly alleviated after talking with Stan. The 50 year workmanship warranty of the roof installation was also by far the best I had heard of! Being a local, owner operated business made the decision that much easier knowing they have been in the community for over 30 years. In addition, working with Shannon in the office to pick a shingle color, coordinate a start date, and make payment arrangements was as smooth as could be! Stan and his crew also installed two new skylights I had purchased at no extra charge. I could not be more satisfied with the AMAZING job Stan and his crew did and I would most definitely recommend them to anyone looking to have a new roof installed!”
-Alan Fish, Penn Valley
“We love our roof! We needed a total redo (tear off, some new plywood, gutters, leaf guards). We also added 2 curb mounted skylights and a tunnel skylight. The whole process was efficient and the work was done as stated. They even painted the roof vents to match our roof. The crew worked here for four days and finished the job, leaving everything “spotless.” Stan responded to our call for help and provided us with a tarp when the roof started leaking during a severe rain, before the roof project was started. We appreciated all of the prompts from Shannon for paperwork to be completed. Now we have a roof that is worry free, as it is warrantied for our lifetime, and the warranty is transferable if you sell! Thank you for a beautiful job and your company professionalism. We would recommend this company in a heartbeat!”
-Mike & Geri Donnelly, Grass Valley
“You have a great crew. I think they left the yard cleaner than when they got here!”
-Joe & Lisa Macrina, Nevada City
“It was such a relief to have Stan in our court! We purchased a 30 year old home with its original roof, barely intact. Now we have a beautiful new roof with rain gutters and downspouts where there were none! All exactly as we had ordered. During the process, he kept us in the loop while we were waiting for our turn in line, checking in now and then to update us on the time-line…letting us know he was thinking of us, and then during the job checking in with any updates as needed. The crew came in, worked hard and the clean up was spectacular! Thank you so much!!”
-Laura Gagliasso, Grass Valley
“Thanks for the opportunity to comment on the work done by your team. While an assessment of the roofing product itself will have to wait for some years to pass, our experience with the owner/team that bid and installed our roof was very favorable. Stan’s initial presentation was informative. He answered all our questions without a high pressure sales pitch. As small an issue as it may seem, we were pleased that all our telephone calls were returned, something we did not experience with other roofing companies. Shannon, we’re sure your presence in the office is part of what makes for a very professional operation.
When work commenced, the team started work early, stayed late, were always friendly, courteous and professional and finished the job on time. After they left, there was little evidence of their presence, certainly nothing for us to clean up. We are completely happy with the team’s work and would recommend them to anyone in need of a roof installation.”
-Glenn & Gloria Arima, Grass Valley
One of our clients recently left this message on our phone, and I thought it was the cutest thing ever. Turn up your speakers!
“The roofing crew is very hard working and competent. It took 5 days to complete the job and they often worked beyond 8 hours. In spite of lots of pounding, the crew was easy to have around, cleaned up very well every day. The finished product is excellent, the gutter covers the best I’ve seen and I shopped carefully for this quality. This was the second to lowest bid of four I received and the quality of products installed and workmanship are outstanding.”
-Nancy Weber, Nevada City
Our crew is so talented and I have the utmost admiration & respect for them. That’s probably why I just love hearing how impressed everyone else is with them! This was the feedback I received during this week’s job…
“They are here working their @$$’s off. Nearly finished tearing off all the old piled on roofing material. Nice guys. Super hard workers.”
…then more feedback upon completion…
“The guys finished today. I just don’t have enough words to describe how impressed I am with all of them and the teamwork and happiness and laughter that went right along with their neverending energy and work ethic. I will sing the praises of your company for the next 50 years! Thank you, Shannon and Stan, and your team of partners for everything.”
…and a follow-up letter!
“I will definitely need a stash of your business cards at hand to give to friends with roofing needs! I am so pleased with the work that all the men did on my house. They were professional, dedicated, persistent and diligent. And managed to be fun and friendly while doing all of the above. I appreciate your honest evaluation of the situation, which was a lot worse than I’d imagined. Your presentation, being so professional and complete, gave me the feeling of confidence that I needed in a situation requiring such huge outlay of money. It’s such a relief to know that my old house is once again snug and secure.”
-Joyce Scott, Grass Valley
One of the most frequent comments we hear after a job is how impressed the clients were with the cleanliness of the crew, and how well they cared for the property. Here’s an example:
“The crew did a very nice job. Cleaned up each day, etc. As Stan said, the crew is used to working around sprinklers, etc. We have not found any broken. The workers were also very polite.”
-Richard Hawkins, Nevada City
“The work was excellent and the crew very friendly and competent!”
-Bruce Beeley, Nevada City
“Thanks again to you, Stan and crew, for a quality job completed on time and within budget. Hopefully we will have the opportunity to do business again in the future.”
-Jerry Funk, Division Chief, Nevada County Consolidated Fire District
“Thank you so much for a beautiful re-roofing job. When we returned from vacation, the roofing contract was completed as agreed, and the surrounding area was clean, no debris evident.
Our last couple of days have been quite warm. We find that our air conditioning load is significantly reduced because of our light colored roof [Owens Corning TruDefinition Duration shingles in Shasta White]. We also find that on days when we previously would have used air conditioning, there was no need due to a cooler house. It was your suggestion that we choose this roof color – and we much appreciate your steering us in this direction.
You surely deserve your designation as “Best in Nevada County”. Also, it was a pleasure to work with Shannon. In addition to her efficiency and gentle reminders, she has a great sense of humor. In appreciation for you and your company’s excellent service, we send our best.”
– Netta and Joe Kandell, Grass Valley
“Removed old roof, repair of dry rot, installed new lifetime roof, two solar tubes, new gutters and downspouts. Did everything I asked and more. Stan was very cooperative and coordinated scheduling with some other work I was having done. Carlos and the crew were very good and hard working. I actually enjoyed the time they were there. They were very receptive to coming back to do some minor tweaking to the gutter guards they also installed.”
-Kim Nelson, Penn Valley
“We just had a new roof installed. Stan Smith, Gold Country Roofing, is a gentleman. Spent time with us showing all the products and options. Agreed and the crew arrived on time and I watched, the entire day. Professional and courteous. After the job one worker walked around our house picking up pieces of construction debris around the home, tiny pieces no one would have seen. They cleaned our decks and driveway. Had a tiny roof extension off a bay window. The worker worked for a while and made a masterpiece! The roof jacks, old metal galvanized shiny metal, were painted the same color as the roof. Our home is a masterpiece. Please give them a shot, they are so worth it.”
-Walt and Connie Chatham, Grass Valley
“They were great. The estimate process was a little confusing, since they had a base price, and then other “add-ons” for things that didn’t seem optional. But a call to the office cleared it all up. They came when they said they would, and finished ahead of schedule. And were able to install fascia and shingles on a forgotten bay window without impacting the schedule. I highly recommend these guys!”
-Laura Confal, Nevada City
I recently asked a client’s permission for another potential client to call her for a reference, and this was her reply:
“Of course! It would be my total pleasure to assist as a reference. I contacted more than 10 roofers and you all stood out way above the pack and the finished product exceeded my expectations!”
-Nancy Baglietto, Grass Valley
“I just wanted to thank you for all your work last fall on my commercial building. My roof held through the worst winter we’ve had in at least 20 years and I am thrilled. Please feel free to use me as a reference if you wish; I’m very pleased with your service.”
-Linda Haldane, Haldane Computers, Grass Valley
“Thanks for the great job on the roof!”
-Ron Merrall, Santa Cruz [rental home in Penn Valley]
“Just a note to say thanks for your honest evaluation of my roof. I am very happy I don’t need to replace it right now and truly appreciate your business ethics. If I know of anyone who does need a roof I’ll be recommending you. Thanks again.”
-Karen Schlanser, Grass Valley
“They’re doing such an exceptional job – I’m glad I chose you.”
-Pat Cooper, Grass Valley
“I was very pleased with the job and the county inspector gave me the final sign off this morning. Thank you again for your work and please give my thanks to your crew for their speed, professionalism and the quality of their work.”
-Melody Laverentz, Nevada City
“Our re-roof job with Gold Country Roofing was one of the most delightful and stress-free experiences. It started with Stan…my phone call returned promptly, a visit to our home scheduled quickly, a very detailed proposal completed and sent in a timely manner.
Then, when the work actually commenced…the team was personal, professional, hard-working, dedicated and conscientious. They worked into darkness one evening so that they could stay on schedule and were very concerned about cleaning up our home & yard daily.
I would highly recommend Gold Country for all your roofing needs.”
-Debbie Urbanec, Grass Valley
“Your crew is very impressive.”
-Rick Bethel, Grass Valley
“I expect expert service and I got it!”
–Jim Moule- Moule Paint and Glass– Grass Valley
“Wow, what a beautiful roof I have, the only sad part is now I have to paint the house to match. Thank you for such a great job. You have a great crew. I would recommend you to everyone who needs a new roof. Thanks again.”
-Vickie Young, Grass Valley
“I didn’t know getting a roof would be that painless. Everything went great!”
-Susan O’Neill, Grass Valley
Susan had a a new compositon roof put on her house, providing 40 year shingles, seamless gutters and Leaf Solution gutter guard. Susan will be enjoying the advantages of a new roof, along with the hassle free benefits of Leaf Solution. Thank you Susan for trusting Gold Country Roofing to get the job done!
“The guys just rocked. They did a fabulous job.”
-Fred Niman, Grass Valley
Fred’s house is just outside of Grass Valley off Highway 174. Fred had us install a GAF Elk Timberline 30 year roof. We installed new gutters with Leaf Solution gutter protectors. We also installed a ridge vent to keep his attic cooler and allow his insulation to work more efficiently. Thanks Fred!
“Stan, thanks for taking care of my problem.”
-Jerry Hund, Grass Valley
Jerry’s problem was that a company installed a high profile gutter cover over his gutters. Not only was the gutter cover able to keep the leaves out of the gutter, but it was also keeping out most of the rain water! The gutter cover was installed without positive drainage to the outside of the gutter and virtually created a dam. This caused rain water to leak in behind the gutter and damage the overhangs.
We were able to solve the problem by removing the old gutter cover and installing a Leaf Solution gutter protector. This low profile leaf system virtually keeps out all the leaves, dust and dirt while letting the rain water in. This system comes with a manufacturer’s lifetime warranty. So, no more worries Jerry!
“The roof looks great. Freddy did a great job.”
-Marcia Fellows, Grass Valley
“Those guys just work non-stop. You are very lucky to have a crew like that. I’m sure happy that I went with you guys.”
-Jeff Kenny, Rough and Ready
“The crew did a wonderful job.”
-Melita Banducci, Grass Valley (Gutter replacement and Leaf Solution)
“The crew worked hard and was very friendly. The thing I was most impressed with was there was no garbage laying around. I expected shingles and nails all over. But when they left, I couldn’t even tell they had been there except for my new beautiful roof.”
-Gerald Gibson, Grass Valley